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Centauro Solutions S.A. from now on Centauro Solutions. 

Global Privacy and Internet Use Policy of Centauro Solutions

This policy summarizes the types of personally identifiable information we may collect and how we may use it. This policy also describes other important matters related to your privacy.

It is the policy of Centauro Solutions to comply with all applicable data protection and privacy laws. 

This commitment reflects the value we place on earning and maintaining the trust of our employees, customers, business partners, and anyone else who shares their personal information with us.

This global Internet privacy policy describes how we protect your privacy at Centauro Solutions. In the context of this Policy, the term "personal information" means information that identifies you personally, either alone or in combination with other information available to us. This Policy generally applies to all Internet sites operated by or on behalf of Centauro Solutions.

Website Privacy Statements

While this Policy applies to all Centauro Solutions Internet Sites, each Centauro Solutions Site typically has different purposes and features. If additional or different disclosures are required for a specific Centauro Solutions Internet Site, we will provide those disclosures on the site itself or in a separate website privacy statement ("Website Privacy Statement") posted on that site. Each individual disclosure or Website Privacy Statement supplements and amends this Policy but only concerning the Centauro Solutions Internet Site where it is posted.

Your Consent

By using a Centauro Solutions Site and its various pages and sections on the Internet or by providing us with personal information, you agree to the collection, use, and disclosure of your personal information as described in this Policy and in any Website or Country Privacy Statement. If you do not agree to the collection, use, and disclosure of your personal information as described in this Policy (and in any applicable Website or Country Privacy Statement), please do not use Centauro Solutions Internet Sites or the sites of its affiliates or represented parties.

Limitations on the Collection, Use, and Disclosure of Personal Information

To the extent required by applicable law, whenever Centauro Solutions collects personal information on a Centauro Solutions Internet Site:

  • Informing You: It will inform you timely and appropriately about its data practices;
  • Consent: It will collect, use, disclose, and transfer your personal information only with your consent, which may be express or implied, depending on the sensitivity of the personal information, legal requirements, and other factors;
  • Purpose Limitation: It will collect your personal information only for specific, limited purposes. The information we collect must be relevant, adequate, and not excessive for the purposes for which it is collected;
  • Consistency with Original Purposes: It will process your personal information in a manner consistent with the purposes for which it was originally collected, or to which you have subsequently consented;
  • Accuracy: It will take commercially reasonable steps to ensure that your personal information is reliable for its intended use, accurate, complete, and, where necessary, kept up to date;
  • Opt-Out for Marketing: It will not use your personal information for direct marketing purposes without giving you the opportunity to opt-out; and
  • Protection Measures: It will take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within Centauro Solutions.

Information Collected on Centauro Solutions Internet Sites and How It May Be Used

When you access and use a Centauro Solutions Internet Site, we may collect information about you in the following ways:

Information Sent by Your Internet Browser

Centauro Solutions collects information that is sent automatically by your Internet browser. This information generally includes the IP address of your Internet service provider, the name of your operating system (such as Macintosh® or Windows®), and the name and version of your browser (such as Internet Explorer®, Mozilla Firefox®, Google Chrome®, Apple Safari®, Opera®, or another). The information we receive depends on the settings of your browser. Check your browser if you want to know what information it sends or how to change the settings.

The information provided by your browser does not identify you personally. We use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our visitors on the Internet.

Information Obtained by Placing a "Cookie" on Your Computer

Centauro Solutions may obtain information about you by installing a "code" on your computer's hard drive. This code is known as a "cookie". All our Centauro Solutions Internet Sites use "session cookies". A session cookie is used to label your computer with a unique identifier, generated by the computer, when you access our site. A session cookie does not identify you personally, and it expires when you close your browser. We use session cookies to collect statistical information about how our visitors use our sites: which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as "clickstream data") in a statistical way to better understand the interests and needs of our visitors to improve the content and functionality of our sites.

Some Centauro Solutions Internet Sites also use "persistent cookies". These cookies do not expire when you close your browser; they remain on your computer until you delete them. By assigning a unique identifier to your computer, we can create a database of your previous choices and preferences, and, in situations where it is necessary to collect these choices or preferences again, they can be provided automatically, saving you time and effort. For example, after you make a purchase, if you decide to make another, your shipping address will have been retained, and only a confirmation will be necessary. If a Centauro Solutions Internet Site uses "persistent cookies", we will notify you in the privacy statement contained on that site.

If you do not wish to receive cookies, you can configure your browser to reject them or notify you when a cookie is placed on your computer. While you are not required to accept cookies when you visit a Centauro Solutions Internet Site, you may not be able to use all the functionality of the site if your browser rejects our cookies.

Cookie Policy

This website uses third-party and own cookies to provide you with a better browsing experience, allow you to share content on social networks, and enable us to obtain user statistics.

You can avoid downloading cookies through your browser settings, preventing cookies from being stored on your device.

As the owner of this website, I inform you that we do not use any personal information derived from cookies; we only perform general visit statistics that do not involve any personal information.

It is very important that you read this cookie policy and understand that if you continue browsing, we will consider that you accept its use.

According to the terms included in Article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you will be providing your consent to the use of the referred mechanisms.

Responsible Entity

The entity responsible for the collection, processing, and use of your personal data, as established by the Personal Data Protection Law, is the website, owned by Centauro Solutions S.A. – Alajuela Centro, Alajuela, Costa Rica.

What Are Cookies?

Cookies are a set of data that a server deposits in the user's browser to collect standard Internet log information and visitor behavior information on a website. In other words, they are small text files stored on the hard drive of your computer that serve to identify the user when they reconnect to the website. Their purpose is to record the user's visit and save certain information. Their use is common and frequent on the web as it allows pages to function more efficiently and achieve greater personalization and analysis of user behavior.

What Types of Cookies Exist?

The cookies used on our website are session cookies and third-party cookies, allowing us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the activity carried out, with the aim of introducing improvements and providing our services more efficiently and personalized.

Cookies, based on their permanence, can be divided into session cookies or permanent cookies. Those that expire when the user closes the browser. Those that expire based on when the purpose they serve is fulfilled (for example, for the user to remain identified in Centauro Solutions services) or when they are deleted manually.

Name and Purpose

  • __utmz: Google Analytics cookie that stores the traffic source or a campaign to explain how the user reached the website.
  • __utma: Google Analytics cookie that collects the number of visits per user.
  • _ga: Google Analytics cookie that allows a service to distinguish one user from another and count how many times a user visits the site.
  • _gat: Google Analytics cookie used to limit the percentage of requests.
  • _fbp: Facebook Pixel cookie that tracks visits across websites and provides measurement services and ad targeting.
  • _hjIncludedInSample: Hotjar cookie that lets Hotjar know whether a visitor is included in the sample used to generate Heatmaps, Funnels, Recordings, etc.

Revocation and Deletion of Cookies

You have the option to allow, block, or delete cookies installed on your device by configuring the options of the browser installed on your terminal. If you do not allow the installation of cookies on your browser, it is possible that you may not be able to access some services and that your experience on our website may be less satisfactory.

Security of Information

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to protect against unauthorized access to the systems where we store personal information.

Retention of Information

We retain personal information for the time necessary to fulfill the purposes described in this privacy policy unless a longer retention period is required or permitted by law.

User Rights

You have the right to access, correct, update, or request the deletion of your personal information at any time. To exercise these rights, you can contact us through the means provided on our website.